How to set up email in Outlook 2016 or Office 365

This guide takes you step-by-step through the process of setting up a new email account in Outlook 2016 or Outlook for Office 365.

If the Mail account is already set up, but giving errors – then refer to our troubleshooting guides for Outlook 2016 or Office 365.

Note: This guide defaults to IMAP and No SSL.

Replace with your domain name

  1. Launch Outlook
  2. Select File on the top left menu bar
  3. Select the Add Account button in the middle of the screen, then Account Settingsoutlook2013-add-account1
  4. Insert your email address
  5. Select Advanced options, then select Let me set up my account manually  > Connect
  6. This temporary screen will display 
  7. This screen will display the various account options – select IMAP (or POP)
  8. Server Settings:
    • Incoming mail: add mail. before your domain name
      • Port 143 (or 110 for POP)
      • Encryption method: None
      • Require logon using Secure Password Authentication (SPA) is unticked
    • Outgoing mail: add smtp. before your domain name
      • Change Port to 587 (not 25)
      • Encryption method: None
      • Require logon using Secure Password Authentication (SPA) is unticked

  9. Click Connect
  10. You will now be prompted for the password
  11. Your setup is complete!
  12. Send a test mail and if there are any errors, refer to our Troubleshooting guide.

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There are so many companies and individuals offering websites out there, so why should you use DiG to create and manage your online business presence?

Yes we have years of coding and design knowledge and we are very good at building websites, but we also have actual business management experience and an understanding of what it takes to run a business from logistics through to marketing.
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WE OFFER ONGOING BUSINESS SOLUTIONS ...    ... not just websites!

There is something special about your business.

Our goal will be to let the world know what that is!

Proudly serving you from Melkbosstrand.


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We are not cheap . . .

. . . but we do, however, offer reasonable Website Subscription Plans that make our services affordable and accessible, without sacrificing quality.  This is a great option for smaller to mid-size companies who need a great website on a budget and who also need our regular Monthly Marketing, Social Media and SEO support.

There’s always someone willing to do it cheaper, but . . .

. . . generally, when you find someone willing to do a cheap website, that is what you are getting – a cheap website, and there is always a catch to a cheap website!

Your website should work for you. It is your best employee. Would you underpay your best employee?


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